Thursday, September 11, 2008

See Through Blogs

When reading the first chapter in Paul Gillin's The New Influencers I was impressed with his analysis of second "truth" to the world of the blogosphere, transparency. I couldn't agree more with his assessment; 99% of the people I know are willing to continue using a product or service even if they find out that the company has been putting out faulty products or has been engaging in some other sort of devious action as long as they apologize and don't lie to the public. I think its human nature to forgive a person or company, we all make mistakes, nobody is perfect, but who wants to continue using the product or service of a company that blatantly lied to them? NOBODY! A word to the wise, if your going to screw over your customers don't lie to them after you've done it. Companies need to face up to what they've done, and if they do this is a timely manner I'm willing to bet they can retain the majority of their customers.

Tuesday, September 9, 2008

1st day of class

The first day of class is always a good one, and I woke up ready to do work son. Unfortunately, I woke up to my dog ripping apart all of the paper towels in my house. Of course, when I decided to be the disciplinarian he was staring at me knowingly (he's smarter than I give him credit for). In the end I cleaned up the paper towels and ended up studying for the GMAT's for a few hours before loosing myself in Crash Bandicoot. All in all, not a bad first day of class.

Fortunately, tonight I'm celebrating my girlfriend's b-day and I'm looking forward to some delicious mexican cuisine.